Terms and Conditions

RESERVATION LENGTH:
As stated on the rental contract.

1. SETUP:
Inflatables can be setup on grass, dirt (additional fee), concrete, asphalt, or indoors. There is a charge if there are steps in the path to the setup area. Client is responsible for measuring their setup area to make sure there is a large enough space for setup. If, upon delivery, Cindys Jumpers discovers there is not enough space for setup, then a cancellation fee may be applied, up to the full amount of the rental. Hills or slight inclines in setup location should be a maximum of 5 degrees. Gates and walkways have to be a minimum of 4 feet wide for all inflatables.

2. BEFORE THE DELIVERY PERSON ARRIVES:
Please make sure that the yard is clean and ready for setup. Animals must be in a secured area, away from the area the unit is being setup. It is also the client's responsibility to have the sprinklers turned off and sprinkler lines clearly marked. We cannot be held responsible for damage to unmarked sprinkler/sprinkler lines during set up/take down of units. If a unit gets Wet due to sprinklers there will be an extra cleaning fee charged.

3. PAYMENTS:
We accept cash, credit/debit card payments, business checks and Purchase Orders (with approval). If paying with cash please have exact amount as drivers do not carry change. Payment due upon delivery before set up.

4. DELIVERY POLICY:
Someone over the age of 18 with a valid California issued ID/Driver's License must be present to sign for all equipment. If no one at least 18 years of age is home, the delivery person cannot wait. There will be a minimum fee of $50 to redeliver your equipment, if the delivery person is available to do so.

5. WATER SLIDES:
Water Slides require a regular garden hose (not provided) within range of the setup area. Water should be turned off when the water slide is not being used.

6. TABLES, CHAIRS, AND CANOPIES/TENTS:
These items will be dropped off at the client's address, but not setup. Setup of these items is entirely the renter's responsibility. We ask that the items be prepared for pick-up just as they were dropped off; tables, chairs and canopies/tents should be folded and stacked as they were when dropped off.

7. PARK POLICY:
It is the client's responsibility to get a permit with the city or park. Rental reservation must be placed in the name of the person on the permit. Client must provide us with the an email copy of entire approved permit and photo of client's ID/Drivers License. Order may be cancelled until permit and photo ID is received and then reinstated. On the day of delivery, it is important that your cell phone is turned on and near you so you can answer it if the delivery person needs to reach you for any reason. If you don't answer the cell phone and he can't find you, he will leave the park and go to his next delivery. There will be a minimum fee of $50 to redeliver your equipment, if the delivery person is available to do so.

8. CANCELLATION POLICY:
RAIN/INCLEMENT WEATHER POLICY for cancellations due to weather.
We allow our clients to cancel same day due to weather, but before set up. There are no cancellations allowed after set up. If it starts to rain, you can call us to pick up earlier but no refunds or credits will be issued. If order is cancelled, prior to set up due to weather we will issue a raincheck for all deposits and payments made valid for 1 year from date of cancellation.
ALL OTHER CANCELLATIONS
For orders cancelled, for any reason, we require at least 3 or more days before the event date, there will be a raincheck (store credit) for all payments made (including deposits), valid for up to 1 year of the cancellation date. For orders cancelled, for any reason, with less than 3 days notice from date of event, no raincheck will be issued and all deposits and payments made will be charged as cancellation fee up the entire amount due on order. All deposits and payments made to Cindys Jumpers are non-refundable. We reserve the right to cancel or end any order if we feel weather conditions or forecasted weather conditions are unsafe for usage of inflatables or equipment. This is strictly for the safety of the children.

9. IN EVENT OF RAIN:
In the event of rain during your rental, it is unsafe for anyone to play inside the inflatable. It is your responsibility to unplug the blower from the electrical outlet and place it indoors in a dry location. If the weather clears up, reconnect the blower so the water can run out and wipe the inflatable with a towel until dry. Once the unit is dry and safe, children are able to go back in.

10. WATER POLICY:
Water is only to be placed on Water Slides. If water is put on any other unit there will be a minimum cleaning fee of $150.

11. ADDITIONAL INFORMATION:
Note: Due to constant product development and improvement, delivered unit may differ slightly from picture.

12. DAMAGE WAIVER:
If the Damage Waiver is purchased, it will protect client from being responsible for any unintentional damages to rental items. This damage waiver is NOT insurance. Damage waiver does not cover theft, intentional damage, loss due to failure to care for the unit(s), loss of any rental and replacement cost.

BY PLACING AN ORDER WITH CINDYS JUMPERS, LLC YOU AGREE TO ALL THE TERMS AND CONDITIONS LISTED ABOVE.